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Welcome to the Healthcare Intelligence Network

Book of the Month
Save 10% When You Order by July 31st

Three Pillars of Health Coaching: Patient Activation,
Motivational Interviewing and Positive Psychology

Three Pillars of Health Coaching: Patient Activation, Motivational Interviewing and Positive Psychology

Three Pillars of Health Coaching: Patient Activation, Motivational Interviewing and Positive Psychology provides the fundamentals of three essential tools that health coaches can use to measure and monitor activation levels, elicit behavior change, move clients along the path to self-management and have a positive impact on health outcomes and utilization.

Order your copy today and save 10% at:
http://store.hin.com/product.asp?itemid=3971


Upcoming Webinars
Medical Home Open House Webinar Series
8/25/10 — Best Practices in Case Management Patient Contact, Monitoring and Follow-up
9/16/10 — Case Management: Identifying, Monitoring and Managing Target Populations
View All Webinars and Audio Conferences

A Conversation With...

Dr. Jose Guethon, president and COO of MetCare of Florida, describes the mechanics of sharing utilization and financial data with physicians, and the impact of this practice and friendly competition between physicians has had on workflow, patient access, customer service and other key metrics.
http://store.hin.com/product.asp?itemid=4059


Click here to listen to his remarks
What's New


Benchmarks in Health &
Wellness Incentives, 2010 Edition: Utilization and Effectiveness Data to Drive Health Promotion, Compliance and ROI

Improving Medication Adherence Through the Medical Home Model


Medical Home Improvement
Guide Vol. III: Even More FAQs
on Patient-Centered Care

View All What's New

Best Sellers' List


Real ROI from Health
Management: Cost Savings
through Coaching and Disease
Management

Medical Home Reimbursement: Exploring Bundled Payment Options


Retooling Care Transitions to Reduce Hospitalizations in Medicare Patients

View All Top Sellers


Coming Soon...

2010 Medical Home Performance Benchmarks: Adoption, Utilization and Results

Guide to Reducing Readmissions

Guide to Medical Home Reimbursement


EBooks...Delivered to Your Desktop

Health Assessments for Reduced Risk and Real ROI: Innovations, Interventions and Incentives

Simple Steps to a Patient Registry: Ticket to Care Coordination, Quality Reporting and Pay for Performance

2010 Benchmarks in Improving Medication Adherence


Healthcare Questions & Answers...


Coaching on Stress Management

Each week, healthcare professionals respond to a reader's query on an industry issue. This week's experts are Darcy Hurlbert, formerly a health and wellness product specialist at Ceridian LifeWorks, and Sean Slovenski, CEO and president of Hummingbird Coaching Services.

Question: What resources and training would you recommend for teaching health coaches how to coach participants on stress management?

Response: (Darcy Hurlbert) We have a coach who we use as our internal expert. She has gone through training, such as attending different workshops and reading different books. Finding someone who has a passion for stress management has been our best resource. Also, since Ceridian has an EAP background, we are able to leverage the skills of the EAP consultants and the resources they have in dealing with day-to-day stress management issues as a resource.

(Sean Slovenski) We have our own internal experts and our health coaching product. There are five core areas we health coach people about, whether they have a diagnosis, chronic disease state or are beginner marathon runners: exercise, nutrition, weight management, stress management and smoking cessation. In each of those areas, we have an internal expert looking at the latest research and techniques from different institutions on stress management. We draw much of our research from the area of positive psychology of managing stress, and using character strengths to focus on solving problems. They are usually the ones who are pulling all the latest information together and adding new training modules or skill-builders for our staff.

For more recommendations on training health coaches in certain areas, please visit: http://store.hin.com/product.asp?itemid=4033

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Reducing Unnecessary Emergency Room Visits: Strategies To Discourage Inappropriate Use and Reduce Preventable Visits, a 45-minute webinar on June 9, 2010. Archive Version
Medical Home Reimbursement ABCs: Funding Care Delivery through ACOs, Bundled Payments and Concrete Contracts
2010 Benchmarks in Improving Medication Adherence
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