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Through effective management of post-acute care transitions — hospital to home, hospital to nursing home and even ER to home — healthcare organizations such as Geisinger Health Plan, Priority Health, Aetna and many others have reduced avoidable hospital readmissions and ER visits while improving the patient and provider experiences and reimbursement levels in the process.

The valuable metrics in the newly updated 2010 Performance Benchmarks in Managing Care Transitions provide a roadmap for healthcare organizations seeking similar rewards in performance, quality and reimbursement. These benchmarks are based on the responses of 87 hospitals, health plans, providers and others to HIN's second annual Industry Survey on Managing Care Transitions conducted in May 2010.

With its actionable data and comparative 2009-over-2010 analysis of key care transition trends, this 60-page book is an essential resource for organizations charged with reducing avoidable utilization costs resulting from poorly managed care transitions.

Download the executive summary of 2010 Performance Benchmarks in Managing Care Transitions.

In this special report, you'll get data on critical aspects of care transition management, such as:

• The prevalence of existing and planned care transition management programs;
• Top three care transitions addressed by responding organizations;
• Sector-specific feedback on care transition efforts by health plans and physician organizations;
• The number one component of a care transition program in use by more than four-fifths of respondents;
• Seven top tasks that take place during home visits, as well as the key conductors, frequency, duration and impact of home visits;
• Targeted populations and risk factors to identify participants for care transition management programs;
• The chief coordinator of care transitions and required training for the care transition team;
• The top measurement tools respondents are using to gauge the success of care transition management programs;
• ROI generated by these programs;
• The complete 2010 Managing Care Transitions survey tool;

This annual industry snapshot is once again enhanced by observations and advice from industry thought leaders on the management of care transitions — including tips for managing care transitions of elderly patients from a leading Florida Medicare provider, elements of care coordination for case managers from Sutter Health and the business case for home visits in care transition management from Durham Community Health Network.

Download the executive summary of 2010 Performance Benchmarks in Managing Care Transitions.

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