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Powered by provisions in the 2010 Patient Protection and Affordability Act (PPACA), healthcare delivery via telehealth and telemedicine is transforming wellness, disease management, medication management services and illness prevention while extending and enhancing access to critical healthcare services.

In its continued monitoring of this trend, the Healthcare Intelligence Network has published 2011 Performance Benchmarks in Telehealth & Telemedicine, an analysis of responses to HIN's second annual survey on telehealth & telemedicine.

Download the executive summary of 2011 Performance Benchmarks in Telehealth & Telemedicine.

An all-new follow-up to the best-selling 2010 version, 2011 Performance Benchmarks in Telehealth & Telemedicine is packed with actionable new information from 111 healthcare organizations on their utilization of telehealth & telemedicine. This 60-page resource documents trends and metrics on current and planned telehealth and telemedicine initiatives and includes a year-over-year comparison of telehealth trends from 2009 to 2010.

This exclusive report analyzes the responses of 111 healthcare organizations to HIN's second annual Industry Survey on Telehealth & Telemedicine, which was conducted in September 2010. This expanded analysis is punctuated with more than 50 easy-to-follow graphs and tables.

2011 Performance Benchmarks in Telehealth & Telemedicine takes a second annual look at the following metrics:

• Current and planned telehealth and telemedicine programs;
• Populations and conditions targeted by telehealth and telemedicine;
• Most frequently employed applications and technologies;
• Emerging trends in funding, reimbursement and incentives for telehealth and telemedicine;
• Challenges, benefits and barriers related to the use of telehealth and telemedicine;
• The impact of telehealth on healthcare delivery, efficiency and ROI.

NEW IN THE 2011 EDITION:

Additionally, the 2011 edition takes a closer look at telephonic health advice lines — the hottest clinical application of telehealth in use by more than half of survey respondents — with feedback from WellPoint and Optima Health on their experiences with telephonic health advice lines.

The 2011 edition also provides metrics and measurements on the following:

• Devices utilized in telehealth;
• The top non-clinical and clinical applications for telehealth;
• Telehealth tools made available to patients and health plan members;
• A closer look at remote monitoring — health conditions and activities monitored as well as results achieved with remote monitoring — and how Geisinger Health Plan uses remote monitoring for target populations;
• How respondents will take advantage of telehealth provisions contained in PPACA;
• More detail on the impact of telehealth on clinical and utilization metrics, including patient compliance, medication adherence, healthcare access, office visits, hospitalizations, ER visits, bed days, readmissions, and much more;
• The most successful applications of telehealth;
• Sector-specific analysis of telehealth use and impact by health plans and hospitals;

Download the executive summary of 2011 Performance Benchmarks in Telehealth & Telemedicine.

Organizations who are considering a new or expanded investment in telehealth and telemedicine can learn from the experiences and feedback from healthcare payors, purchasers, providers and others presented in this resource.