Healthcare Intelligence Network
Audio Conferences
Accountable Care Organizations
Best Sellers
Behavioral Healthcare
Bundled Payment
Care Transitions
Case Management
Coming Soon
Community Health
Cultural Diversity
Diabetes Management
Directories & Databases
Disease Management
Disease Management Dimensions
Dual Eligibles
Emergency Medicine
Financial Management
Grant Funding
Health Care Management
Health Information Management
Health Insurance Exchange
Health Risk Assessments
Healthcare Reform
Healthcare Trends
HIN Benchmark Reports
HIN Special Reports
Home Health
Hospital Readmissions
Human Resources
Infection Control
Information Technology
Long-Term Care
Managed Care
Medical Guidelines
Medical Home
Medical Home Open House Training
Medical Practice
Medical Records
Medication Adherence
Nurse Management
Occupational Health
On Demand
Palliative Care
Patient Registry
Pay for Performance
Physician Practice Transformation
Physician Organizations
Physician Quality Reporting Initiative
Population Health Management
Predictive Modeling
Prospective Payment System
Quality Improvement
Revenue Cycle Management
Star Quality Ratings
Training DVDs
What's New
Women's Healthcare
Subscribe to the Free
'Healthcare Business Weekly Update' e-Newsletter and receive the latest trends, news and analysis in healthcare.

Click here to view this week's issue
Home > e-Books
Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients
Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients
Recommend this resource to a colleague Be the first to review this item
Your Price:
Choose Format and Quantity
Add to Wish List

Economic barriers, cultural and/or linguistic access barriers to primary medical care services and a growing number of un- and underinsured are swelling the ranks of the medically underserved.

Successful and ongoing delivery of healthcare to these individuals can be hindered by their outdated contact information, chronic disease exacerbated by mental illness and frequently transient nature.

However, many organizations are rising to these challenges, employing novel methods to make contact with Medicaid and Medicare beneficiaries, the categorically needy and others and engage them in successful disease management (DM) programs.

Their success stories, suggestions and lessons learned are contained in this 46-page special report, "Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients."

Against a backdrop of DM initiatives for the medically underserved in place at APS Healthcare, Vermont Health Access and Horizon NJ Health, there are also 21 concrete strategies for the identification and engagement of elusive clients and patients.

Contributing presenters include Philip M. Bonaparte, M.D., chief medical officer with Horizon NJ Health; David Hunsaker, president of public programs with APS Healthcare; Caryn Jacobi, R.N., associate vice president of operations for Illinois, McKesson Health Solutions; and Elizabeth Reardon, M.P.H., managed care director of Vermont Health Access. They share real-life case studies to illustrate how out-of-the-box thinking, community collaborations, and multi-channel approaches to client identification are yielding positive results in health outcomes and cost containment.

Additionally, HIN's 2007 non-scientific online survey on this topic yielded further contact strategies from more than 65 healthcare organizations. This report includes a summary of their suggestions for preventing medical complications and improving the overall health of medically underserved patients, members and clients.

You'll get details on:

  • Redefining DM for transient, hard-to-reach populations;
  • Improving program success with community, agency and provider partnerships;
  • Reducing unnecessary and repeat emergency room visits via case management;
  • Factoring behavioral health issues into the care plan;
  • Assessing clients' "readiness to change" and tips to encourage behavior modification and self-management;
  • Tapping technology and data mining to correct inaccurate or outdated contact information;
  • Launching disease-specific initiatives targeted to this population;
  • Implementing staffing, training and processes for optimal DM delivery; PLUS
  • 21 proven strategies from Horizon NJ Health and McKesson Health Solutions for connecting with elusive clients.

Table of Contents

  • Understanding Disease Management at Horizon NJ Health
    • Administering DM Programs for the Medicaid Population
    • Components of DM
    • ER Claims Analysis
    • Asthma & Diabetes DM
  • The Vermont Medical Home: Integrating Behavioral Health and Primary Care
    • Mental Illness, Morbidity and Mortality
    • Patient Involvement
    • Key Concepts
    • Care Partner Nurses
    • Changes and Recommendations
  • APS Healthcare DM Programs Target Medicaid
    • Patient Identification
    • The Cost of Bad Care: High Variances and Disparities
    • Advancing Interventions Based on Treatment Gaps
    • Urban Myths: Frontier, Rural and City
    • Return on Investment
  • 21 Strategies to Identify and Engage Hard-to-Reach Clients
  • HIN Survey Results: How Healthcare Organizations Locate and Communicate with Hard-to-Reach DM Clients
    • Solving the Problem of Hard-to-Reach Patients
    • Successful Strategies
    • Developing Trends
  • Q&A: Ask the Experts
    • Creative Care
    • Identifying Undiagnosed Diseases with DM
    • Electronic Healthcare
    • Physician Feedback
  • Glossary
  • For More Information
  • About the Presenters
Publication Date: December, 2007
Number of Pages: 50
ISBN 10: 1-934647-14-4 (Print version); 1-934647-15-2 (PDF version)
ISBN 13: 978-1-934647-14-1 (Print version); 978-1-934647-15-8 (PDF version)
We Also Recommend
Disease Management Dimensions
Disease Management Dimensions
Your Price: $797.00
Medicare Disease Management: Identifying and Engaging the Elderly Population To Improve Chronic Health Status
Medicare Disease Management: Identifying and Engaging the Elderly Population To Improve Chronic Health Status
Your Price: $257.00
Browse Similar Items
HIN Special Reports
Disease Management
Medical Home
Disease Management Dimensions

Population Health Framework: 27 Strategies to Drive Engagement, Access & Risk Stratification
Case Managers in the Primary Care Practice: Tools, Assessments and Workflows for Embedded Care Coordination
Healthcare Operations Management, Second Edition
Home Visits for High-Risk Patients: Tools, Timing and Outcomes
Population Health Management Tools for ACOs: Technologies and Tactics to Support Accountable Care

Copyright Healthcare Intelligence Network. All Rights Reserved. eCommerce Software by 3dcart.