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Health and wellness coaching services allow payors, employers and even healthcare providers the chance to engage individuals in self-management of chronic illness, reducing healthcare spend and improving health outcomes and productivity in the process.

In its continued response to this trend, the Healthcare Intelligence Network has published Health Coaching Benchmarks, Third Edition, an analysis of responses of 161 healthcare companies to HIN's third annual e-survey on Health and Wellness Coaching conducted in August 2010.

Download the executive summary of Health Coaching Benchmarks, Third Edition.

This 60-page report, now in its third year, is designed to meet business and planning needs of employers, health plans, physician practices and others by providing critical benchmarks that show how health coaching is impacting health outcomes, healthcare spend and self-management of chronic illness.

In addition, this third annual collection of data points on health and wellness coaching presents actionable new data on health coaching activity, with the latest metrics on the prevalence of health coaching, favored delivery methods, targeted populations and lifestyle conditions, preferred behavior change models, coaching case loads and much, much more.

New in the 2012 edition: Metrics on the mandating of coaching for populations, the use of incentives in coaching and incented activities; commentary on trends in the health coaching industry from Melinda Huffman, BSN, MSN, CCNS, CHC, partner in Miller and Huffman Outcome Architects and co-founder of the National Society of Health Coaches.

Drilling down to coaching trends for specific lifestyle conditions — weight management, smoking cessation and stress management — and by industry sector, the third annual report supplements this data with more than 50 easy-to-follow graphs and tables.

Health Coaching Benchmarks, Third Edition, is an essential support resource for any organization considering, planning, evaluating or enhancing a health coaching program.

This report answers many coaching metric FAQs:

• How are individuals identified for coaching programs?
• What is the optimal coaching case load?
• What factors influence a coach's case load?
• Which modality should be employed to deliver weight management, smoking cessation or stress management coaching?
• How can an organization measure a client's engagement in and satisfaction with a health coaching program?
• How can an organization measure ROI from health coaching?

Benefit from peers' experience and get recommendations, advice and year-over-year comparative data on:

• Targeted populations for coaching;
• Targeted health conditions for coaching;
• Preferred coaching modalities telephonic, online and in-person;
• Matching coaching modalities to participants' health conditions;
• Enrollment trends eligibility, participation and completion rates;
• Recommended coach caseloads by coaching modality and the factors that can influence this;
• Suggested formulas for measuring ROI and program effectiveness;

• The numbers of hospitals, health plans and employers offering health coaching today and those with coaching programs in the wings;
• Health conditions most frequently targeted by health coaching programs;
• Coaching modalities and health IT in use by respondents;
• Preferred behavior change models;
• Preferred coaching promotion models;
• Impact of coaching on healthcare cost, health risk and individual health status;
• Frank commentary on what's working in health coaching and the greatest challenges associated with launching a coaching program.

Download the executive summary of Health Coaching Benchmarks, Third Edition.

Health Coaching Benchmarks, Third Edition contains essential information to help you measure program and coaches' effectiveness and improve ROI.