Health Plan Quality Improvement: Building and Monitoring an Effective Program, a July 20, 2005 audio conference on CD-ROM, provides details on health plan quality improvement (QI) programs and results from such initiatives.

Click here to listen to some comments from our audio conference presenters.

Health plans are using QI programs to improve the effectiveness and access/availability of the care that they provide and increase the satisfaction of members with the type of care that they receive -- all of which can have a bottom line impact.

During this 60-minute audio conference on CD-ROM, we examine the types of QI programs that health plans are implementing and the results that these programs can yield.

Dan Styf, director of learning and innovation, Alliance of Community Health Plans, will address:

• Overview of initiatives in QI programs;
• QI department structure;
• Results from QI initiatives;
• Developing, auditing and reviewing a QI work plan; and
• Getting physicians to follow QI guidelines.

You can "attend" this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to listen in.

Here's what participants said about the live conference:

"We learned some new strategies that may be applied at our company," said Bridget Hastedt, data specialist, medical informatics at Health Plus

"Very informative," said Ronnie McComb, quality improvement coordinator with Sun Health

"Very useful and gave some new ideas as well as confirmed our current processes," said Sharon Brooks, quality coordinator with Columbia United Providers. "Great summary and overview of how to set up a QI program and necessary components for initiating QI process improvements."

Listen to some comments from our expert presenters:

Dan Styf, director of learning and innovation, Alliance of Community Health Plans, shares his thoughts on health plan quality improvement initiatives.

WHO WILL BENEFIT FROM THIS AUDIO CONFERENCE?

CEOs, medical directors, quality improvement directors, managers and coordinators, health plan executives, performance improvement and quality improvement managers, case managers, risk managers and business development and strategic planning directors.

PRICING:

• $177 for the audio conference on CD-ROM and a transcript of the conference proceedings.
• $157 for the On-Demand service, which provides you the opportunity to listen in at your leisure via your computer and a web browser (includes the agenda and presentation materials).

ABOUT OUR PANELIST:

Dan Styf

Dan Styf is the director of learning and innovation at the Alliance of Community Health Plans (ACHP). He joined ACHP in 2002. In this role, Styf develops shared learning programs for ACHP members to benchmark and improve the quality of care they deliver and the effectiveness of their operations.

He is also responsible for leading ACHP’s health services research agenda focused on assessing variation in the quality of care and service across delivery systems, geography and organizational structures.

Additionally, Styf provides quality content support for ACHP’s ongoing policy and communications activities. Prior to joining ACHP, Styf was manager of quality research, analysis and program development for Health Alliance Plan (HAP) in Detroit. After joining HAP in 1998, Styf managed and oversaw disease management and quality improvement programs ranging from diabetes care supports to breast cancer screening and prevention systems. Styf developed HAP’s chronic condition registry programs and managed its accreditation and quality reporting activities for public and private purchasers.

Styf has a Bachelor of Arts degree from Hope College in Holland, Michigan and a master’s degree in Evaluative Clinical Science from Dartmouth Medical School’s Center for Evaluative Clinical Science.