Healthcare Intelligence Network
Audio Conferences
Accountable Care Organizations
Best Sellers
Behavioral Healthcare
Benchmarking
Bundled Payment
Care Transitions
Case Management
Coaching
Coding
Coming Soon
Community Health
Compliance
Consumer-Driven
Credentialing
Cultural Diversity
Diabetes Management
Directories & Databases
Disease Management
Disease Management Dimensions
Dual Eligibles
e-Books
eHealthcare
Emergency Medicine
Financial Management
Grant Funding
Health Care Management
Health Information Management
Health Insurance Exchange
Health Risk Assessments
Healthcare Reform
Healthcare Trends
HIN Benchmark Reports
HIN Special Reports
HIPAA
Home Health
Hospice
Hospital
Hospital Readmissions
Hospitalist
Human Resources
ICD-10
Infection Control
Information Technology
Long-Term Care
Managed Care
Marketing
Medicaid
Medical Guidelines
Medical Home
Medical Home Open House Training
Medical Practice
Medical Records
Medicare
Medication Adherence
mHealth
Nurse Management
Occupational Health
On Demand
Palliative Care
Patient Registry
Pay for Performance
Pharmaceutical
Physician Practice Transformation
Physician Organizations
Physician Quality Reporting Initiative
Podcasts
Population Health Management
Predictive Modeling
Pre-Publication
Prospective Payment System
Quality Improvement
Reimbursement
Revenue Cycle Management
Safety
Star Quality Ratings
Telehealth
Training DVDs
Transparency
Webinars
Wellness
What's New
Women's Healthcare
Subscribe to the Free
'Healthcare Business Weekly Update' e-Newsletter and receive the latest trends, news and analysis in healthcare.
Email:

Click here to view this week's issue
Home > Webinars
Identifying, Engaging and Breaking Down Patient Barriers To Reduce Avoidable ED Use, a 45-minute webinar on June 6, 2012, now available for replay
Identifying, Engaging and Breaking Down Patient Barriers To Reduce Avoidable ED Use, a 45-minute webinar on June 6, 2012, now available for replay
Recommend this resource to a colleague Be the first to review this item
Price
Your Price:
$129.00
Choose Format and Quantity
Format On Demand version, Available online on 6/8
Training DVD and transcript, Available 6/27
CD-ROM for computer play, Available 6/27
CD-ROM for stereo play, Available 6/27
Quantity
Add to Wish List
Description

A community-based approach that identifies and breaks down barriers to using the emergency room as a usual source of care among targeted populations is helping UPMC Health Plan reduce emergency department visits.

During Identifying, Engaging and Breaking Down Patient Barriers To Reduce Avoidable ED Use, a 45-minute webinar on June 6, 2012, now available for replay, Debra Smyers, senior director of program development at UPMC Health Plan, shares the inside details on the five-pronged approach UPMC developed to target avoidable ED visits. You will learn the steps UPMC has taken, including:

  • Placing a care navigator in the emergency department as the first line of defense for reducing future avoidable ED visits;
  • Using real-time data from the ED to improve the process of patient outreach and engagement, while identifying barriers to appropriate healthcare utilization;
  • Addressing the unique needs of members with physical health and behavioral health concerns;
  • Sending community-based teams into the homes of patients who are difficult to engage to shore up the process; and
  • Using a pay-for-performance approach to reducing avoidable ED visits.

Smyers also shares the impact each of these initiatives has had on reducing avoidable ED visits.

Have questions on our webinar formats? Visit our webinar FAQ.

You can listen to this program right in your office and enjoy significant savings no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to watch the program.

WHO WILL BENEFIT FROM THIS CONFERENCE?

CEOs, medical directors, disease management directors, managers and coordinators, case management executives, case managers, health plan executives, care management nurses, physician executives and business development and strategic planning directors.

ABOUT OUR PANELIST:

Debra Smyers is the senior director, program development for Medicaid, Special Needs Plan, and CHIP at the University of Pittsburgh Medical Center (UPMC) Health Plan in Pittsburgh, Pa.

In her role as senior director, Ms. Smyers develops and implements clinical programs to support the unique needs of these three products. The programs are structured to address the holistic needs of the members, including physical, behavioral health, and social needs. She has been involved in the development and implementation of the Patient Centered Medical Home for UPMC Health Plan.

Ms. Smyers has over 20 years of experience as a healthcare administrator in a managed care environment. She has had experience in quality improvement and the management of chronic conditions and promoting preventive health. Ms. Smyers has worked with many community agencies to help support the social needs of the members. She has developed programs that have improved the Health Plans rates for the Health Plan Employer Data Information Set (HEDIS) measures and met the standards for National Committee for Quality Assurance (NCQA).

Ms. Smyers holds a Bachelor of Science Registered Nurse degree from the University of Pittsburgh.

Publication Date: June 6, 2012
Number of Pages: 45-minute webinar
We Also Recommend
27 Interventions to Reduce Avoidable ER Use
27 Interventions to Reduce Avoidable ER Use
Your Price: $157.00
Buy
2012 Healthcare Benchmarks: Reducing Avoidable ER Visits
2012 Healthcare Benchmarks: Reducing Avoidable ER Visits
Your Price: $117.00
Buy
 
Browse Similar Items
Medical Home
Emergency Medicine

Population Health Framework: 27 Strategies to Drive Engagement, Access & Risk Stratification
Case Managers in the Primary Care Practice: Tools, Assessments and Workflows for Embedded Care Coordination
Healthcare Operations Management, Second Edition
Home Visits for High-Risk Patients: Tools, Timing and Outcomes
Population Health Management Tools for ACOs: Technologies and Tactics to Support Accountable Care

Copyright Healthcare Intelligence Network. All Rights Reserved. eCommerce Software by 3dcart.