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Picking up where Volume I leaves off, the Medical Home Improvement Guide Vol. II: More FAQs on Patient-Centered Care provides insightful responses from healthcare thought leaders at IBM, Aetna, Humana, the Virginia Health Quality Center, the Arizona Health Care Cost Containment System and more to more than 40 questions on the adoption of the PCMH by employers, hospitals and physician practices.
With healthcare poised for a major transformation under the Obama administration, the patient-centered medical home (PCMH) is increasingly positioned as a panacea for primary care. The 32-page Medical Home Improvement Guide Vol. II: More FAQs on Patient-Centered Care drills deeper into the PCMH and its impact on physician practice workflow, employer healthcare costs, the hospital as medical home and non-urgent emergency room utilization.
Part of HIN's Medical Home Improvement Guide Series, a two-volume set on the greatest challenges facing medical home initiatives. You'll get answers to questions on reimbursement and funding models, physician practice transformation, tools and technology, engaging the population, marketing the medical home, metrics and measurements, trends, care coordination, the employer perspective and underserved populations. Click here to save 35 percent when you order both volumes.
A sampling of questions answered by the Medical Home Improvement Guide Vol. II: More FAQs on Patient-Centered Care include:
- Hospital in the Medical Home Model:
- How can a hospital function in the medical home model?
- How does a hospital create community partnerships to support a medical home?
- What is the initial investment for a hospital-based medical home network?
- Patient Engagement and Education:
- What are some resources to support patients with heart disease and diabetes?
- What are some patient education opportunities in the ED?
- What are the benefits and attraction of medical home assignment for patients?
- What is the patient's choice in medical home assignment?
- Funding and ROI:
- What are some incentives for medical home participation?
- What are optimal copayments and physician fee schedules?
- Should patient satisfaction be measured and what impact can patient satisfaction have on a practice's
care delivery, long-term success and ROI?
- What is a reasonable time period to expect ROI on medical home implementation?
- Care Coordination:
- What are some simple workflow changes that can help transform a physician practice to a medical home?
- What are optimal patient caseloads?
- How is disease management deployed in the medical home?
- Who coordinates care and administers patient care plans?
- The Employer Perspective:
- Why should employers care about the medical home?
- How can payors overcome employer resistance to the PCMH and get them on board with this concept?
- Underserved Populations:
- What are the challenges of creating a medical home for patients with behavioral health issues?
- How does a PCMH help to close care gaps for vulnerable populations?
- Why should a hospital redirect ED patients with non-urgent conditions to a medical home?
- Related Trends:
- How are Internet portals being used in the PCMH?
- How are home visits being utilized in the PCMH?
- What are some opportunities for community collaborations?
- and many more.
Medical Home Improvement Guide Vol. II contains responses from the following industry thought leaders:
- Marcus Barnes, director of the Richland Care Medical Home, Palmetto Health;
- Dawn Bazarko, senior vice president of clinical innovations for UnitedHealthcare;
- Roberta Burgess, nurse case manager with Community Care Plan of North Carolina with Heritage Hospital in Tarboro, North Carolina;
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George Chedraoui, healthcare leader with IBM and immediate past president of Bridges to Excellence;
- Chris Corbin, program manager for physican strategies at Humana;
- Dr. Charles DeShazer, market vice president, clinical innovations at Humana;
- Nachi De Los Santos, project coordinator, Virginia Health Quality Center;
- Joe Eppling, assistant vice president of post acute and behavioral health services at East Jefferson General Hospital;
- Dr. Lonnie Fuller, medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program
- Dr. James Glauber, medical director for Neighborhood Health Plan of Massachusetts;
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Dr. Don Liss, regional medical director for the mid-Atlantic region of Aetna;
- Dr. John Michos, medical director of the Virginia Health Quality Center;
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Dr. Anita Murcko, medical director of clinical informatics and provider adoption with the Arizona Health Care Cost Containment System (AHCCCS)
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