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Home > Webinar FAQ
 

Webinar FAQ

Webinar Frequently Asked Questions

What is a webinar? Please explain the conference CD-ROM options.
How do webinars work? What is a "Transcript?"
What's the HIN Webinar Membership Series? How do I join a conference that I registered for?
How can I register? Can I ask questions during the event?
How do I get the handout(s)? Can my colleagues listen in as well?
What's the "On-Demand" Version? What's a "Training DVD?"

What is a webinar?

A webinar is a live training presentation conducted via the internet and telephone. Participants log-on and dial-in at a designated time to hear the speaker over the phone and view the PowerPoint presentation on their computer screen (the web login is optional). They are considered the most cost-effective form of training because you can invite as many colleagues as youd like to listen in on a single phone line via speakerphone and you incur no travel expenses.

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How do webinars work?

A few days prior to the conference, you'll receive by email a web link that will provide the information you need to join the conference. The email will include a link to download the agenda and the speakers' presentations prior to the call for your review, the telephone number to dial to access the call and a web link to access during the conference to follow along with the speakers' presentations online (if you would like to follow along online).

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What's the HIN Webinar Membership Series?

HIN Webinar Series members can listen to all HIN webinars during their membership year for just $1,495...an $800 savings! Click here to sign up for this limited time offer today. http://store.hin.com/product.asp?itemid=4696 or contact our customer service department at 888-446-3530.

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How do I join a conference that I registered for?

Approximately five to ten minutes before the conference start time, click on the link to access the conference online. This will take you to a web page where you will be prompted to enter your name and email address. Once you have entered that information, click the "Join" button. To access the audio portion, dial the conference telephone number and provide the operator with the name of the person who registered for the conference and your company name.

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How can I register?

  1. Online by visiting http://store.hin.com
  2. Call the Healthcare Intelligence Network customer service department at 888-446-3530.

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How do I get the handout(s)?

A link to download the speaker handouts will be emailed a few days prior to the webinar. The handouts will also be available online during the conference for participants to follow along.

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What's the "On Demand" version of the conference?

The "On-Demand" Version of the webinar is available two business days after the conference via a password-protected web site. When you register for the On-Demand Version of the webinar, you will receive an email link that will provide you with access to the On Demand version as soon as it is available. You can watch the conference via this web site at your convenience as many times as you like from the same IP Address for a period of 30 days. This username and password are sent as soon as the On-Demand version is available.

NOTE: This option is only available for select programs.

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What is a transcript?

A transcript is a written account of the conference that is packaged with the conference CD-ROM and DVD.

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Please explain the conference CD-ROM options

CD stands for Compact Disc. We offer two different CD-ROM formats -- a CD for computer play that you can listen to on a computer and a CD for stereo play that you can listen to on either a computer or a stereo CD system. CDs are shipped two to three weeks after the conference date and includes a copy of the conference slides to follow along with the audio and a written transcript of the conference proceedings.

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What's a "Training DVD?"

The training DVD is a synchronized audio and slide recording of the webinar on DVD that can be played on a computer equipped with a DVD drive. This option is ideal for group training. DVDs are shipped three weeks after the conference with a written transcript of the conference proceedings.

NOTE: This option is only available for select programs.

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Can I ask questions during the event?

Yes. The moderator will explain the "question and answer" procedures during the conference. Questions can also be submitted via email in advance of the program to info@hin.com and during the conference via the webinar screen by clicking the Chat button.

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Can my colleagues listen in as well?

Absolutely. The conference fee is for a single phone line, but most companies have several people listening at once via speakerphone in a conference room. There's no additional cost. If you'd like to register additional locations within your organization, please contact our customer service department at 888-446-3530.

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Other questions? Call the Healthcare Intelligence Network Customer Service Line at 888-446-3530

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